Shipping policy

Shipping, Delivery & Rates

Our Shipping policy, delivery and rates align with Australia Post.
Delivery Estimates are as follows:

Standard Delivery Estimates**

8 - 12 Business Days (Metro Areas)
8 - 15 Business Days (Non-Metro Areas)

Includes tracked shipping on all parcels. 

Express Delivery Estimates**

4 - 7 Business Days (Metro Areas)
5 - 8 Business Days (Non-Metro Areas)

Includes tracked shipping on all parcels. 

For further info on all national deliveries, click here

International Delivery Estimates**

2 - 4 weeks to major partners (USA, UK, New Zealand)
2 - 8 weeks to most other countries

We ship internationally with DHL. 
DHL eCommerce Global Mail service provides basic tracking on request, but may not have the local country tracking in some countries. DHL's worldwide network provides shipping to almost every country in the world!

To return your product, you should have your item delivered to: PO Box 341 Cobar NSW 2835.

Customer's are responsible for purchasing their own shipping to return the item(s) required. Shipping costs are non-refundable. However, if your refund is successful, the cost of return shipping will be deducted from your refund.

Depending on your location, the delivery time for your exchanged product to return to you, may vary. Please follow the delivery estimates provided for exchanged items.

If you are shipping the item(s) over $100 or if you are returning items internationally, you should consider using a trackable shipping service and/or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

**Due to Covid-19, there are slight delays in shipping to rural, regional and international zones. We apologize for the inconvenience this may cause and we appreciate your patience and understanding during this pandemic.